Output 7.1 Shared Services Finance

Overview

The directorate provided financial services to the ACTPS including accounts payable processing, accounts receivable processing, asset register management, financial information systems, financial ledger management, financial statements, taxation management, budgeting, internal management reporting and salary packaging.

Highlights

Against this output in 2015-16 the directorate:

  • assisted in the transitioning of financial transactions and impacts associated with a number of Administrative Arrangements throughout 2015-16 and the impact on the accurate financial reporting of directorates;
  • continued to expand finance services to other business units of ACT Government allowing the Government to benefit from economies of scale and streamlined financial services which Shared Services provides; and
  • coordinated the changes to Fringe Benefits Tax arrangements as announced in the Commonwealth Government’s 2015-16 Budget Statements.

The directorate met five out of six of its 2015-16 accountability targets against this output, exceeding the target for (f) Service requests made via the Service Desk are resolved within the Service Standards timeframe with a result of 94 percent against a target of 90 per cent.

Future Direction

In 2016-17, the directorate will:

  • implement the accounts payable invoice automation solution for the ACT Government and commence a procurement process for an expense management system for purchasing cards;
  • explore a broader debt management framework across ACT Government;
  • explore the Oracle EBS Cloud roadmap and strategy for the ACT Government’s financial management information system;
  • implement an automation solution for the lodgement of business activity statements across ACT Government in line with ACT Government Digital strategy as well as automating bank reconciliations;
  • install and implement a new salary packaging software solution which is designed to bring significant efficiencies and process improvement opportunities as well as providing an enhanced customer experience including self service functionality; and
  • explore other options of extending the Electronic Value Card Program as an alternative payment method from cheques and Electronic Funds Transfer for time crucial payments where delays in receiving the payment can result in significant hardship to the payee.

For further information contact:

Graham Tanton
Executive Director
Shared Services
+61 2 6207 5757
Graham.Tanton@act.gov.au

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