New National Training Complaints hotline announced

In a joint initiative with state and territory governments, a new National Training Complaints Hotline has been announced by the Australian Government Department of Education.

The national hotline will simplify the complaints process for apprentices and students, connecting individuals with complaints to the most appropriate commonwealth, state or territory organisation for them. 

The hotline will also help the department analyse complaint trends in order to indentify further actions and improvements. 

More information about the hotline, including how to make a complaint, can be found at the National Training Complaints Hotline page.

Submitted on 2015-04-16 by Matthew Haggan

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