Welcome Preparation for APIAS Documents and Releases Frequently Asked Questions Contacts and Feedback

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Welcome to APIAS

ACT Government has implemented a program to transform the way we pay invoices. The Accounts Payable Invoice Automation Solution (APIAS) project, is a Whole of ACT Government initiative aimed to improve the current Accounts Payable process by implementing a digital system, replacing the current paper based method and transforming the way invoices are processed across Government.

APIAS will deliver a number of benefits including minimising duplication, increased invoice cycle transparency, strengthen controls and improving the timeliness of payments to suppliers.

This site is intended as an information resource for suppliers who are submitting invoices to ACT Government Directorates and Agencies for payment. APIAS will support most ACT Government Directorates, a full list of supported and outside scope Directorates/Agencies has been provided in the Frequently Asked Questions section below.

What does APIAS do?

APIAS replaced the current paper based method of Accounts Payable processing by utilising optical character recognition (OCR) technology and electronic workflows. The solution is capable of receiving and processing both electronic and hard copy paper invoices, however the preferred method of receipt will be electronic, via email.

Upon receipt, the solution will automatically extract relevant data from the invoice and automatically route the invoice image and data to the appropriate ACT Government employee for confirmation of goods receipt and/or coding for payment.


Invoice automation will provide a number of key benefits to our suppliers:

  • Efficient distribution of invoices
  • Reduced reliance on traditional mail networks and associated expenses
  • More timely payment lifecycle
  • Ability for Shared Services to provide constant, real-time visibility and tracking of your invoice payment progress
  • Significant reduction in errors

Documents and Releases

Supplier Letter (PDF 275KB), Supplier Letter (Word 225KB)

Frequently Asked Questions

When will APIAS be implemented?

We are pleased to announce that the new system is now available and is to be used immediately.

What ACT Government Directorates are currently supported by APIAS?

  • ACT Electoral Commission
  • ACT Executive
  • Canberra Institute of Technology (CIT)
  • Chief Minister, Treasury and Economic Development Directorate (CMTEDD)
  • Community Services Directorate (CSD)
  • Education Directorate (EDU)
  • Environment, Planning and Sustainable Development Directorate (EPSDD)
  • Health Directorate
  • Housing ACT (HACT)
  • Justice and Community Safety Directorate (JCSD)
  • Land Development Agency (LDA)
  • Shared Services
  • Transport Canberra and City Services Directorate (TCCS)

What ACT Government Agencies/Directorates are currently not supported by APIAS?

The following agencies/units will not be supported by APIAS in the initial phase:

  • ACT Government Schools
  • ACT Government Solicitor
  • ACT Health Pharmaceuticals
  • ACT Insurance Authority
  • ACT Property Group
  • ACT Public Cemeteries Authority
  • Auditor-General
  • Capital Linen Service
  • CIT Solutions Pty Ltd
  • Cultural Facilities Corporation
  • Icon Water Limited
  • Independent Competition and Regulatory Commission
  • Legal Aid Commission (ACT)
  • Office of the Legislative Assembly
  • Public Trustee and Guardian
  • Roads ACT
  • Superannuation Provision Account
  • Yarralumla Nursey

What information do I need to ensure my invoice is correctly rendered?

To ensure that your company continues to get paid on time and bears a minimum impact from the change, ACT Government requires tax invoices to be correctly rendered in accordance with A New Tax System (Goods and Services Tax) 1999 and include the following ACT Government specific requirements with immediate effect:

  • your invoice number;
  • your ABN;
  • your Bank Account details;
  • a description and value of goods/services; and
  • an ACT Government contact name (first and last name) or an ACT Government Purchase Order Number (noting PO or Purchase Order in front of the number), if applicable – ensuring that these are noted in the top third of the tax invoice page.

There should be only one tax invoice per attachment in an email. If you are submitting additional documentation with your invoices, we ask you to ensure that the tax invoice is the first page. This will assist us with processing your payment promptly.

What will happen if I do not provide a correctly rendered invoice?

Shared Services may return invoices to suppliers that are NOT correctly rendered or do not comply with the ACT Government specific requirements as listed above.

Where do I send my invoices?

ACT Government has a centralised email address and GPO Box for receipt of all Directorate invoices:

  • Email address is: APINVOICES@act.gov.au Note: Preferred method of receipt.
  • Mail address: Locked Bag 6000, Greenway, ACT 2900.

Contacts and Feedback

The APIAS project team is fully committed to making this transition as seamless as possible for our suppliers and we thank you in advance for your support.

For further information or if you have questions/feedback regarding APIAS and how it will affect the way you do business with the ACT Government, please contact: APIASProject@act.gov.au