Community feedback on bus network to help make CBR better connected


Released 20/09/2018

The extensive bus consultation undertaken from June to August this year has heard that Canberrans support more frequent bus services that run into the evenings and on weekends and they want to feel safe when using public transport.

More than 13,000 pieces of feedback over a two month consultation period were received to help Transport Canberra shape its new network of more buses, more often, seven days a week according to a new Listening Report released today.

People also detailed a number of concerns about changes that were proposed to individual routes, as well as changes to Xpresso services and dedicated school bus services.

“I’d like to thank everyone who contributed to our extensive consultation process on the new network.

“Currently only 8% of people are using our buses and this needs to change. Our new bus network will be designed to encourage greater public transport use as our city grows.

“Today I’ve released a high level Listening Report, which highlights the themes and feedback received during the consultation process.

“From this consultation, we heard people support more frequent buses and services that run into the evenings and on weekends. They told us they want to feel safe when using public transport and had questions about some students having to change buses on their way to school. People said they want more information on how the buses will run and an improved journey planner.

“Xpresso users provided feedback about changes to the services they use, and there were a large proportion of comments on individual services.

“My message to people is that we have heard your concerns and we are making changes to help ensure the network works for as many people as possible. While we can’t make changes to everything, we will do our best to balance the different views of existing users while developing a network which will attract new users.

“The full details of the changes we will make following this consultation will be announced in October, with ongoing discussions with a number of groups,” said Minister Fitzharris.

The ACT government wants more people to use public transport. At the moment only 4% of trips around our city are on public transport, compared to 78% by private vehicles.

Improving our public transport will help secure Canberra’s status as one of the world’s most liveable cities as our population continues to grow.

“As the new network is introduced we will continue to monitor feedback to help Canberrans use the new network.

“Once the new timetables are released later this year, Transport Canberra will embark on an education campaign to inform the community about the changes and how to plan their routes and access public transport ahead of the new network launch in early 2019,” Minister Fitzharris said.

The Listening Report is attached (PDF 191KB).

- Statement ends -

Section: Meegan Fitzharris, MLA | Media Releases

Media Contacts

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Claire Johnston

(02) 6205 0022

0452 597 459

clairev.johnston@act.gov.au


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