Consumer Health Notice - Coles Gungahlin 18.02.15


Released 18/02/2015

ACT Chief Health Officer, Dr Paul Kelly has advised that a consumer health notice has been issued on all in-store baked Coles brand bakery products, baked between 1 November 2014 and 16 February 2015 purchased Coles at Gungahlin.

Dr Kelly said ACT Health received information from a member of the public who found a piece of metal in the bread.

"It appears to have been contaminated by fragments of metal wire originating from a piece of bakery equipment," Dr Kelly said.

"Coles were informed and immediately suspended all bread making onsite as well as clearing the shelves of the product.

"Following an onsite investigation, ACT Health inspectors decided that as a precautionary measure all bakery items baked during this period should not be consumed.

"To date we have only received one complaint, however given the risk we think it is important to alert consumers.

"I would encourage people to check their fridges and freezers for bakery products including all Coles' fresh-baked loaves, rolls, buns and scrolls that were baked during this time.

"Coles is working closely with ACT Health to determine how this happened and to make sure it doesn't happen again," Dr Kelly said.

Coles has advised that they will be:

  • sending online shoppers emails about the recall;
  • contacting loyalty card members who have been in the store during these dates;
  • providing in store alert information; and
  • announcing the recall on social media.

"We have no concerns for any other bakery items purchased at other Coles' stores, as these goods are baked on site," Dr Kelly said.

Coles has advised that they will be refund all Coles baked bread that is taken back to the Gungahlin store.  For further information customers can call Coles Customer Care (toll free) 1800 061 562.

- Statement ends -

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